Every agreement and policy that applies to WebFundament services, published by Dioartis Grup SRL. Each document carries a version number and an effective date so you can tell exactly which text applied when.
- Operator: Dioartis Grup SRL (trading as WebFundament)
- IDNO: 1011600003727
- Registered address: MD-2020, mun. Chișinău, str. Calea Orheiului 109/3, Republic of Moldova
- Website: webfundament.com · Client Area: clients.webfundament.com
- Contact: support@webfundament.com
If you have bought any service from us, the Terms of Service, the Acceptable Use Policy and the Refund Policy apply to you. The Privacy Policy applies to everyone who visits the website, including visitors who never place an order. Product-specific documents apply only to the services you use.
Agreements & commercial terms
The contract between you and Dioartis Grup SRL when you buy or use a WebFundament service.
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Terms of Service
The master agreement covering accounts, ordering, billing, renewals, suspension and liability.
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Acceptable Use Policy
What may and may not be hosted, sent or run on our platform, and how we enforce it.
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Refund Policy
The 7-day refund window, non-refundable services and how to submit a request.
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Service Level Commitment
Our availability target, maintenance practice, exclusions and how remedies are handled.
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Privacy & data protection
What we do with personal data, the cookies we set, and the terms that apply when we process data for you.
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Privacy Policy
Per-service detail of what personal data we process, on which legal basis and with whom it is shared.
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Cookie Policy
The cookies and local storage used on our websites, including the consent gate for analytics.
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Data Processing Agreement
Processor terms that apply when we process personal data contained in your hosted content.
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Subprocessors
The confirmed list of third parties that may process personal data on our behalf.
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Data Protection Overview
How Moldovan data protection law and the GDPR apply to our services, and where to go next.
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Cookie preferences
Review or change your cookie choices for this website at any time, including withdrawing analytics consent.
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Service & operational policies
Day-to-day operating rules for backups, domains and abuse handling.
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Backup Policy
Backup frequency per product, restore requests and your own retention responsibilities.
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Domain Registration Terms
Registry and ICANN obligations, registration data accuracy, renewals, transfers and expiry.
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ICANN Policies
Summary of the ICANN consensus policies that apply to gTLD registrations.
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Abuse & Copyright Reports
How to report abuse or an alleged infringement, what we need, and how we respond.
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Tools & professional services
Terms for the free diagnostic tools and for project work delivered by our team.
Contacting us about legal matters
- Contracts, billing and privacy requests: support@webfundament.com
- Abuse, spam, phishing, malware and copyright reports: abuse@webfundament.com — see Abuse & Copyright Reports
- Sales and pre-contract questions: sales@webfundament.com
Postal correspondence should be addressed to Dioartis Grup SRL, MD-2020, mun. Chișinău, str. Calea Orheiului 109/3, Republic of Moldova. Service-related requests are handled fastest through a ticket in the Client Area, because we can verify your identity against the account.
Versions and changes
The current document set is version 2026.08.19, effective 2026-08-19. When we change a document we update its version and effective date, and we publish the new text on this website. Where a change materially reduces your rights or increases your obligations, we give notice through the Client Area or by email to the address on your account before the change takes effect for your existing services.