Terms of Service
The master agreement covering accounts, ordering, billing, renewals, suspension and liability.
Read documentLegal Center
Find the agreements, policies and information that apply to WebFundament services.
Which documents apply to me?
If you have bought any service from us, the Terms of Service, the Acceptable Use Policy and the Refund Policy apply to you. The Privacy Policy applies to everyone who visits the website, including visitors who never place an order. Product-specific documents apply only to the services you use.
The contract between you and Dioartis Grup SRL when you buy or use a WebFundament service.
The master agreement covering accounts, ordering, billing, renewals, suspension and liability.
Read documentWhat may and may not be hosted, sent or run on our platform, and how we enforce it.
Read documentThe 7-day refund window, non-refundable services and how to submit a request.
Read documentOur availability target, maintenance practice, exclusions and how remedies are handled.
Read documentWhat we do with personal data, the cookies we set, and the terms that apply when we process data for you.
Per-service detail of what personal data we process, on which legal basis and with whom it is shared.
Read documentThe cookies and local storage used on our websites, including the consent gate for analytics.
Read documentProcessor terms that apply when we process personal data contained in your hosted content.
Read documentThe confirmed list of third parties that may process personal data on our behalf.
Read documentHow Moldovan data protection law and the GDPR apply to our services, and where to go next.
Read documentReview or change your cookie choices for this website at any time, including withdrawing analytics consent.
Day-to-day operating rules for backups, domains and abuse handling.
Backup frequency per product, restore requests and your own retention responsibilities.
Read documentRegistry and ICANN obligations, registration data accuracy, renewals, transfers and expiry.
Read documentSummary of the ICANN consensus policies that apply to gTLD registrations.
Read documentHow to report abuse or an alleged infringement, what we need, and how we respond.
Read documentTerms for the free diagnostic tools and for project work delivered by our team.
Rules for the diagnostic tools, shared result links and the limits of the results we return.
Read documentScope of work, estimates, ownership of deliverables, credentials handling and the workmanship warranty.
Read documentPostal correspondence should be addressed to Dioartis Grup SRL, MD-2020, mun. Chișinău, str. Calea Orheiului 109/3, Republic of Moldova. Service-related requests are handled fastest through a ticket in the Client Area, because we can verify your identity against the account.
Every agreement and policy that applies to WebFundament services, published by Dioartis Grup SRL. Each document carries a version number and an effective date so you can tell exactly which text applied when.
The current document set is version 2026.08.19, effective 2026-08-19. When we change a document we update its version and effective date, and we publish the new text on this website. Where a change materially reduces your rights or increases your obligations, we give notice through the Client Area or by email to the address on your account before the change takes effect for your existing services.