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24/7 Expert Support

We're Here to Help

Get instant help from our expert support team. Technical issues, sales questions, or migration assistance — we've got you covered.

Technical Support Sales Support

Support Departments

Choose the right support channel for your needs

Technical Support

Get help with server issues, website problems, email configuration, and technical troubleshooting.

Server & Website Issues
Email Configuration
SSL & Security
DNS Management
Performance Optimization
24/7 Available
Response: <30 minutes
Submit Ticket

Sales Support

Need help choosing the right plan? Our sales team is here to help you find the perfect hosting solution.

Plan Recommendations
Custom Solutions
Pricing Information
Bulk Discounts
Account Setup
24/7 Available
Response: <2 hours
Contact Sales

Migration Support

Free website migration service. We'll move your site, emails, and databases with zero downtime.

Website Migration
Email Migration
Database Transfer
DNS Updates
Zero Downtime
24/7 Available
Response: <1 hour
Request Migration

How to Get Support

Multiple ways to reach our expert support team

Live Chat

Get instant help with our live chat support. Available 24/7 for technical issues.

Instant Response 24/7 Available
Start Live Chat

Support Tickets

Submit a detailed support ticket for complex issues that require thorough investigation.

Detailed Tracking Priority Queue
Submit Ticket

Account Manager

Work directly with a dedicated account manager for onboarding, planning, and long-term optimization.

Dedicated Contact Business Clients
Contact Account Manager

Knowledge Base

Find answers to common questions and step-by-step guides in our knowledge base.

Self-Service Instant Answers
Browse Knowledge Base

Our Support Excellence

<30min
Average Response Time
98%
Customer Satisfaction
24/7
Support Availability
99.9%
First Contact Resolution

Support FAQ

Quick answers to common support questions

Technical support is available 24/7. Sales support is available Monday-Friday, 9AM-6PM (EST). Emergency support is always available for critical issues.
You can submit a support ticket through our client area or by clicking the "Submit Ticket" buttons on this page. Choose the appropriate department for faster response.
Yes! We provide free website migration service for all new customers. Our team handles the entire process with zero downtime.
Yes, phone support is available for urgent issues and complex problems. You can also schedule a callback through our support ticket system.
We guarantee response times of less than 30 minutes for technical issues, less than 2 hours for sales inquiries, and less than 1 hour for migration requests.
Our knowledge base contains comprehensive guides, tutorials, and FAQs. You can access it through the "Knowledge Base" link or browse by category.

Comprehensive Support Services for All Your Hosting Needs

We're here to help. The WebFundament support team provides round-the-clock assistance to help you succeed with your hosting services. Our expert technicians are available 24/7 to resolve technical issues, answer questions about your account, and guide you through configuration tasks.

Whether you need help with server configuration, website migration, email setup, or general hosting questions, our support team has the expertise to assist you quickly and effectively. We offer multiple support channels including live chat, support tickets, and knowledge base resources to ensure you can get help when you need it.

Our free website migration service makes it easy to move your existing website to WebFundament hosting with zero downtime. Our team handles the entire migration process, including file transfers, database migrations, DNS updates, and testing to ensure everything works perfectly before going live.

  • 24/7 technical support with fast response times
  • Free website migration service with zero downtime
  • Comprehensive knowledge base with step-by-step guides
  • Sales support for plan recommendations and custom solutions
  • Dedicated account managers for business clients

Looking for hosting services? Explore our shared hosting or check out our VPS servers. Need to register a domain? Visit our domain search. For general inquiries, visit our contact form.